Water Billing

The City of Goose Creek provides water service to almost 7,000 customers. Residents may visit City Hall or call 797-6220 ext. 0 to open an account. In order to open an account over the phone, residents must have a Visa, Mastercard or American Express credit or debit card. There is a $50 deposit and a $25 origination fee for water service. Water bills are sent out on the last business day of each month, and are due by the 15th of the following month. A 15% penalty is added to late bills. If payment is not received by the 25th of the month, service will be disconnected and an administrative fee of $15 will be assessed.

Water payments can be made a variety of ways:

  • Mail (PO Drawer 1768)
  • City Hall Night Drop Box
  • City Hall Drive-through (M-F, 8:00 a.m. - 5:00 p.m.)
  • Over the counter in City Hall
  • On-line payments (On-Line water payments are managed through our software provider. They charge a $1.25 service fee for each on-line payment.)
  • Direct Debit (Automatic Direct Debit -The Direct Debit service is provided at no charge. Your payments will be automatically debited from your account each month)