Our employees strive to professionally, efficiently, and courteously provide the services you expect.  Our employees do, however, deserve recognition for efforts you feel exceed expectations.  To compliment a police department employee, e-mail the Chief of Police or one of the four Captains and describe your experience (addresses on Command Staff page).  Provide as much detail about the incident to include the employee's name and case number if known, the date, time, and location of the incident, and the employee's efforts that exceeded your expectations.  The complimented employee will be recognized in front of their peers and appropriate notations will be made in their employment records.

We also recognize that on occasion our efforts fail to meet your expectations.  If such is the case, we are eager to field your complaint and review and/or investigate our response(s) that led to your dissatisfaction.  You may contact the duty supervisor or the Office of Professional Standards to file a formal complaint.  Formal complaints are logged and assigned for investigation.  Agency policy allows 30 days to conclude complaint investigations and requires follow up correspondence with all complainants to advise the outcome of the investigation.

It is important to note that questions about agency policy and/or standard procedure(s) do not require a formal complaint.  Such questions can often be answered to your satisfaction by contacting the duty supervisor or the Office of Professional Standards. 

In any instance, please do not hesitate to contact us with any concerns you might have.