FAQs How do I get a Copy of a Fire or EMS Report?
For a Fire or EMS report, call the administration office at 843-553-8350 ext. 230. For questions regarding payment of an EMS bill call our billing agency, LowCountry Medical Claims at 843-572-0155 or toll-free at 866-572-5584.
My fire extinguisher doesn’t work, whom do I call?
Check the yellow pages under fire extinguishers.
Do you get cats out of trees?
Yes, but only if it is safe for a firefighter to do so.
Where can I go to get my blood pressure checked?
Any City fire station between the hours of 8:00 a.m. to 7:00 p.m.
Why do I see fire trucks with full lights and sirens go through a red light at intersections and then, after they go through, they turn off their lights and slow down?
Sometimes several units are dispatched to the same incident. The first unit may have arrived on the scene, surveyed the situation, and informed the dispatcher that the situation was under control. All other responding units were cancelled and put back into service, ready to take another call.
Why do I see firefighters cutting holes in the roof of a building on fire?
This is called “venting the roof.” There are two basic reasons for this practice. Dangerous gases and dark smoke accumulate in a burning building. Unlike the movie versions of fires, it is impossible for firefighters to see in such an environment. When a hole is made in the roof the smoke and gases escape because heat and smoke rise. It makes it much easier for the firefighters in the building to see. It also reduces the possibilities of backdraft (smoke explosion) and flashover by reducing heat and pressure and by removing flammable and toxic gases. Victims trapped inside have a greater chance of survival because more oxygen is present and firefighters can perform a more efficient search.
Another reason for venting the roof is to see how far the fire has progressed. One of the fastest avenues through which fires spread is the attic. Heat and smoke rise into the attic where the fire can move quickly. Firefighters may go ahead of the fire on a roof, cut holes to access the attic and stop the fire from spreading through the attic.
Why are Holes Cut in Walls?
This is done so that firefighters are absolutely sure that the fire is completely out, and that there is no fire inside the walls or other hidden places.
Do you fill swimming pools?
We do not fill swimming pools; you must fill your pool from your metered water system.
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